• Telecom Egypt and Ericsson celebrate a successful pilot for AI within Telco-cloud environment

• Artificial Intelligence assets to identify faults and generate suggestions for resolution

• The partnership supports Telecom Egypt's strategy to drive effectiveness, network automation    and enhance operational experience

Telecom Egypt and Ericsson (NASDAQ: ERIC) completed the successful deployment of Artificial Intelligence (AI) to its full-stack telco cloud infrastructure. The objective is to operate telco cloud environment intelligently and efficiently to enable cloud Automation and orchestration.

The telecom industry is moving into cloud automation especially with introduction of Cloud Native in 5G. Artificial Intelligence assets provide an efficient method for cloud visualization with ability to monitor internal traffic between NFVI layers, in addition to providing a fast way to identify faults and generate suggestions for resolution.

Adel Hamed, Telecom Egypt’s Managing Director and Chief Executive Officer said:

“We are keen to lead the way in the region when it comes to Artificial Intelligence, as it paves the road for implementation of new technologies across all our markets. Partnering with Ericsson enables us to achieve our strategic goals when it comes to enhanced operational effectiveness and customer experience.”

A key benefit in the case of cloud is that the software is divided into smaller components. This means Telecom Egypt can be selective about what it chooses to upgrade in terms of software and manage these upgrades more easily on a live network with minimal disruption.

Rafiah Ibrahim, Head of Ericsson Middle East and Africa said:

 “This successful pilot showcases the possibility for operators to deploy Artificial Intelligence on a broader scale. By using Ericsson’s technology, operators such as Telecom Egypt are able to build global standard agile networks and speed up the introduction of new services.”



The two companies will now begin to onboard other services to address further market segments and opportunities, while ensuring business continuity management and automation process evolution of live solutions.